Everyone participating in therapy is entitled to confidentiality with certain exceptions. These include situations where a client presents a danger to him/ herself, and expressed danger to others, or where the therapist suspects that abuse of a child under the age of 18, and elder over 65 or a dependent adult is occurring or has occurred.
Therapy appointments are made in advance and this reserves my time for you. If you need to cancel a scheduled appointment please do so with a minimum of 24 hours notice so I may schedule another client in that slot. All cancellations must be made via my voicemail (312) 213 - 2395, email sue@DeSantoCounseling.com or portal. If you do not give 24 hour notice to cancel, you will be charged your full fee for the missed appointment. Insurance will not cover late cancellations.