Informed Consent
Everyone participating in therapy is entitled to confidentiality with certain exceptions. These include situations where a client presents a danger to him/ herself, and expressed danger to others, or where the therapist suspects that abuse of a child under the age of 18, and elder over 65 or a dependent adult is occurring or has occurred.
Therapy appointments are made in advance and this reserves my time for you. If you need to cancel a scheduled appointment please do so with a minimum of 24 hours notice so I may schedule another client in that slot. All cancellations must be made via my voicemail (312) 213 - 2395, email sue@DeSantoCounseling.com or portal. If you do not give 24 hour notice to cancel, you will be charged your full fee for the missed appointment. Insurance will not cover late cancellations. 
To contact me between sessions, please email. In most cases your email will be returned within 24 hours. If you are having a life-threatening emergency please call 911.The amount agreed upon is the sole responsibility of the client.